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Remote Access Troubleshooting and Repair
Save Time Save Gas
Many computer problems are software related and can be identified and repaired through this Remote Access Repair Service.
You don’t have to crawl under the desk to unplug all the cables and then lug it in.
And then when you get it back figure out the maze of wires and cables and what goes where.
With our live remote-assistance tool, and with your permission, we can view your desktop and share use of your
mouse and keyboard to get you on your way to a solution.
- If you can connect to the Internet, you can use this service. (High-speed connection preferred.)
- Across the street or across the country, distance is no longer a problem.
- Great for students or anyone that needs after hours support or just doesn't have the time to bring a computer in for service.
- Our solution to the ever-rising cost of gasoline.
Call us at 800-732-1854 from 10am until 8pm Eastern Time to schedule a convenient appointment,
or for more information on this service read on and visit our FAQ (Frequently Asked Questions) page.
Prices:
The initial deposit is $75.00 to setup, connect, and troubleshoot the problem.
Your deposit is applied to the finial charge.
The average time is 3 hours with an average cost of $125.00.
Payment for this service can be made by credit card or PayPal.
NO extra charges for evening or weekend service.
How it works:
Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page after your
support representative provides you with a unique connection code. You will then enter the code in the field below and
click the Connect to Technician button to initiate the screen-sharing session.
Step 2: You are prompted to download a small virus-free plug-in.
Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard,
and you can end the screen-sharing session at any time.
Welcome to Erwin Technology Online Support
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